Every Instagram DM, answered like your best host.
Instasuite's AI agent replies to your restaurant's Instagram DMs in your own voice — capturing table reservations and takeaway orders straight out of the conversation, ready for your team to confirm.
From DM to order, without you lifting a finger
Step 1
A guest messages your Instagram
Asking about a table, placing a takeaway order, or just asking a question — it all starts as a normal DM.
Step 2
The AI agent replies instantly, in your voice
Trained on your restaurant's own script — menu, hours, outlets, policies — it handles the back-and-forth: confirms date, time, and party size for a reservation, or items and pickup time for a takeaway.
Step 3
It lands in your dashboard as a real order
The moment a reservation or takeaway is finalized, it's captured as a structured order your team confirms with one click. Anything that needs a human — a complaint, a question your script can't answer — is flagged for your team instead of guessed at.
Everything the DM needs to become an order
AI replies in your restaurant's voice
Every business gets its own script — menu, tone, outlet details — so replies sound like your restaurant, not a generic bot.
Takeaway orders captured automatically
Items, pickup time, and contact details pulled straight from the conversation — no manual re-typing.
Reservations captured automatically
Outlet, date, time, party size, and contact — captured and ready for your team to confirm.
One dashboard, every business
Orders, reviews, businesses, scripts, and your team — multi-business and multi-Instagram-account support in one place.
Built for restaurants and hospitality
However your restaurant operates, Instasuite fits the way you actually take orders and bookings.
Single outlet
One restaurant, one Instagram account, up and running fast.
Multi-outlet groups
Run several outlets under one brand, each with its own hours and availability, sharing one script.
Takeaway-only kitchens
No dine-in to manage — just fast, accurate takeaway order capture from DMs.
Dine-in with reservations
Table bookings confirmed straight from the conversation, no phone tag.
What's next
Instagram is where we started. Here's what we're building toward.
Let's get your Instagram set up
We onboard every account by hand, so there's no instant signup — tell us about your restaurant and we'll reach out to set things up.